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Deposits
The Alpine requires a two night deposit for stays of four nights or less. For stays of more than four nights, half is required as a deposit. The deposit is due within 5 days of making the reservation. To keep our costs down and our rates lower for you, we require payment by personal check, or by money order. Credit cards are accepted for deposits on reservations with the arrival date within 14 days. Payment is due in full upon arrival by cash or credit card. Some holidays and special event dates require payment in full prior to arrival.
Limitations
Occupancy of the room is limited to the number of persons stated on the confirmation letter. No additional guests are allowed. Please call us in advance so appropriate accommodations can be arranged prior to your arrival. Violation of the policy will result in your stay being terminated with no refund.
All our rooms are non-smoking. Smoking is allowed outside the rooms. A minimum fee of $150.00 is charged to guests who violate this policy. This fee is to recover the cost to make the room smoke-free for our future guests.
The Alpine Lodge does not allow pets on the property. A minimum fee of $150.00 is charged to guests who violate this policy. Guests violating the no pet policy will be asked to leave the property with no refund.
Cooking is allowed only in the cabins with full kitchens. Crock pots, coffee pots, microwaves, toaster ovens, etc. are not allowed in the rooms. This is for electrical and safety reasons.
We ask all our guests to respect each other and observe quiet time on the property between the hours of 10:00 pm and 8:00 am. We want to provide a peaceful environment for all our guests and ensure that everyone is able to rest, relax, and enjoy their time here. Quiet time observance includes: no activity in the pavilion, no children in the playground, no shouting or loud talking, no loud music, etc. In short, anything that disturbs any of our guests will be frowned upon. Also, if you are arriving late or leaving early, please respect those guests that are asleep and try to be as quiet as you can.
Check-in time is 3:00 pm and check-out time is 10:00 am. If reservations allow, you may pay 1/2 day rental to check-in at 10:00 am or check-out at 3:00 pm.
Cancellations
By confirming your reservation, we agree to hold the room for you, and you are obligated for that number of nights. We turn other people away once you have reserved the room so we must follow our cancellation policies. For cancellations received more than 30 days from the arrival date, 75% of the deposit is refunded. For cancellations received within 30 days or less, 75% of the deposit is refunded only if the unit is re-rented. Cancellations received for holidays and special event dates will result in forfeiture of deposit. All refunds require a 4-6 week processing time.
Early departures
There are absolutely no refunds on early departures.
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